Privacy Policy

Last updated: 2025-12-02

Thank you for visiting Maple Gleam (“we”, “our”, “us”).
We are committed to protecting your personal information and your privacy.

This Privacy Policy explains:

  • What information we collect

  • How we use your information

  • How we store and protect your data

  • When we share information

  • Your rights regarding your data

  • How to contact us

1. Information We Collect

We may collect the following information when you use our website or make a purchase:

(a) Personal Information
  • Name

  • Email address

  • Phone number (if provided)

  • Shipping address

  • Billing address

(b) Payment Information

We do not store credit card numbers.
Payments are processed securely through Stripe, PayPal, or other third-party providers.

(c) Automatically Collected Data

When you browse our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies & tracking technologies

We use these only for improving website performance and user experience.

2. How We Use Your Information

We use your information for purposes such as:

  • Processing and delivering orders

  • Sending order confirmations & updates

  • Responding to customer service inquiries

  • Improving website functionality

  • Preventing fraud and maintaining security

  • Marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information.

We only share your data with third parties when necessary:

  • Shipping carriers (for delivery)

  • Payment processors such as Stripe or PayPal

  • Analytics tools like Google Analytics

  • Email services for order notifications

These partners receive only the information required to perform their services.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

You may disable cookies in your browser settings, but this may affect website functionality.

5. Data Storage & Security

We take reasonable measures to protect your information, including:

  • SSL encryption

  • Secure servers

  • Limited internal access

Please note that no online transmission is 100% secure.

6. Your Rights

Depending on your location, you may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of your data

  • Withdrawal from marketing emails

You may contact us anytime to make these requests.

7. Retention of Information

We retain your data only as long as necessary for:

  • Legal obligations

  • Accounting

  • Customer service

  • Order tracking

After that, data is securely deleted.

8. Contact Us

If you have questions regarding this Privacy Policy or how your data is used:

📧 support@maplegleam.veginoodle.com